Effective Date: November 4, 2025
Website: https://www.metroorthodontics.com/

These Terms of Use ("Terms") govern your access to and use of the Metro Orthodontics website and any content, features, or services offered on or through it (collectively, the "Site"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1) Not Medical Advice; Emergencies

Content on the Site is for general informational and educational purposes only and is not a substitute for professional dental/orthodontic advice, diagnosis, or treatment. Do not ignore or delay seeking professional advice because of something on the Site. Call 911 or seek emergency care for medical emergencies.

2) Eligibility & Account Features

You must be at least 13 years old to use the Site. Certain features (e.g., appointment requests, virtual consults, online forms) may require providing accurate contact information. You are responsible for information you submit and for keeping it up to date.

3) User Conduct

You agree not to:

• Violate any law or regulation;
• Infringe others’ rights or privacy;
• Upload unlawful, harmful, or offensive content;
• Attempt to gain unauthorized access to the Site or systems;
• Interfere with the Site’s operation (e.g., malware, scraping, rate-limiting circumvention);
• Misrepresent your identity or affiliation.

We may suspend or restrict access for violations.

4) Appointments, Insurance & Payments (If Offered Online)

Online appointment tools facilitate requests and do not guarantee specific dates/times until confirmed by our staff. Insurance information provided online is an estimate only and not a guarantee of coverage or payment. If we offer online payments, those services are processed by third-party processors subject to their terms and privacy policies.

5) Intellectual Property

All Site content (text, graphics, logos, photos, videos, designs) is owned by or licensed to Metro Orthodontics and is protected by U.S. and international laws. You may view and print content for personal, non-commercial use only. Any other use requires our prior written permission.

6) Feedback

If you submit ideas or feedback, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use and incorporate them without obligation to you.

7) Third-Party Links & Services

The Site may contain links to third-party websites or integrate third-party services. We do not control and are not responsible for third-party content, policies, or practices. Access them at your own risk.

8) Disclaimer of Warranties

THE SITE AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METRO ORTHODONTICS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in such cases, applicable limitations shall apply to the fullest extent permitted.

10) Indemnification

You agree to indemnify, defend, and hold harmless Metro Orthodontics and our owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or misuse of the Site.

11) Governing Law; Venue

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York, for any dispute arising from or relating to the Site or these Terms.

12) Changes to the Site or Terms

We may modify or discontinue any part of the Site and may update these Terms from time to time. Changes are effective when posted with an updated Effective Date. Your continued use of the Site constitutes acceptance of the changes.

13) Termination

We may suspend or terminate your access to the Site at any time and for any reason, including violation of these Terms. Provisions that by their nature should survive termination (e.g., IP, disclaimers, limitations of liability, indemnities) shall survive.

14) Contact

Metro Orthodontics
18 East 48th Street, Suite 1701
New York, NY 10017
Phone: 646-922-8340

15) SMS Terms & Conditions; Mobile Opt-In

If you consent to receive SMS from Metro Orthodontics, you agree to receive customer care text message SMS from us. Reply STOP to unsubscribe; Reply HELP for help; msg & data rates may apply; Messaging frequency may vary.

No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

Visit https://www.metroorthodontics.com/privacy to see our privacy policy and these terms and conditions.

Accessibility Statement (Website)
We strive to maintain an accessible website and welcome feedback. If you experience difficulty accessing content on this Site, please call us at 646-922-8340 so we can assist you.

Legal Disclaimer
These materials provide general information for your website and do not constitute legal advice. Implementation of HIPAA NPP, telehealth policies, online payment terms, or SMS consent language may require customization. Consult your counsel to adapt these documents to your specific operations and platforms.